"Ultimately, clients want answers quick. They want to be able to go to one person and get the information they need. And that's where technology comes in, to help create that business model that places all focus on the client experience."
Baldev Bhinder, Managing Director at Blackstone & Gold
Leveraging Technology for Success
A client-first culture is a key ingredient in a law firm's long-term success, and firms large and small are beginning to prioritise this alongside other aspects including quality of work and talent retention. Singaporean boutique firm Blackstone & Gold goes one step further, leveraging on technology to help them serve their clients better.
To read more about Blackstone & Gold’s success with implementing Practical Law and Westlaw Asia, download your complimentary case study on this page.